Conclusion
Taking the next steps for workforce optimization
Market disruptions, evolving customer expectations, and rapid advancements in AI and automation are reshaping the way companies need to operate and manage their workforce. Through a rebadging solution, organizations can adapt to these changes while reducing costs, ensuring business continuity and maintaining an engaged workforce.
However, the success of rebadging depends on careful planning, clear communication and the right outsourcing partner. A seamless transition requires expert governance, robust employee engagement strategies, and a commitment to innovation through AI, automation, and data-driven insights.
With over 40 years of experience in CX management and outsourcing, Foundever has the expertise, technology and global reach to make rebadging a strategic advantage for your business. Our proven rebadging framework ensures a smooth transition, empowering employees while optimizing performance and cost efficiency.
About Foundever®
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX. Sitel Group and SYKES are now Foundever.
Get to know us at www.foundever.com and connect with us on LinkedIn, X, Facebook and Instagram.