Chapter 9

Your technology industry partner

Customers are eager to embrace new technologies and embark on experiences that lead them to a better place.

Your CX approach must consider the emotional component that your customers bring when interacting with your technology. Offering a firm and safe foundation allows you to know them better and take that relationship into the future.

Foundever™ supports +55 leading technology companies worldwide. Whether specializing in hardware, software or IT services across a single region or multiple countries, we deliver best-in-class, innovative customer experience solutions because of our strong industry expertise and digital-first customer experience strategies.

About FoundeverTM

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.

Get to know us at www.foundever.com and connect with us on LinkedIn, Twitter, Facebook and Instagram.

Best practice guide: How CX is humanizing the technology industry FoundeverTM