Will the metaverse disrupt disruptors?

It could be a fad, or it could be the future, but either way, you should be monitoring the metaverse. After all, it could be the digital sea change that disrupts even today’s disruptors.

Web 3.0 is on the horizon, and it should be firmly in your sights. Yes, you might not know what the ultimate recipe for the internet’s next iteration will be, but each ingredient, from VR and AR to the Internet of Things, already has the power to revolutionize how you engage with your customers.

Immersive tutorials, troubleshooting and customer self-service, automated reordering, a new depth of customer data and behavioral insights. Now that’s a recipe for personalized, proactive CX.