What Foundever™ can do for you
Combine engagement, scalability and performance wherever your CX teams are connected.
From customer care and technical support to AI and omnichannel CX, Foundever™ can help you make a difference in every conversation.
Empower your growth with agile scalability
Gain flexibility, proactive solutions and enhanced security with the agility to ramp — whether onshore, nearshore or offshore either from home, on-site or through hybrid environments.
Adapt seamlessly to fluctuating contact volumes, campaign demands or seasonal peaks by tapping into experienced associates with the right skills.
Tailor your CX to align with cultural needs
Get closer to your customers by selecting locations for your CX strategy that deliver the optimal mix of skills and cultural affinity to engage with your customers.
Connect in +60 languages and support global growth by harnessing the diversity of multilingual hub locations.
Reimagine your CX with AI efficiency
Boost your team’s impact with AI-powered solutions across your CX strategy.
From better-equipped teams backed by AI simulations and real-time agent assist tools to conversational AI bots that support and guide your customers on their journey — increase availability, CX and quality while reducing operating costs, and refocus your human talent where it matters most.
About FoundeverTM
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX. Sitel Group and SYKES are now Foundever.
Get to know us at www.foundever.com and connect with us on LinkedIn, X, Facebook and Instagram.