What Foundever® can do for you
Foundever™ supports +70 leading retail and e-commerce companies in 70 locations across the globe. We combine global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling retail companies of all sizes to transform their CX.
We help retail and e-commerce companies
Win customers for life with expert agents who understand the evolving retail landscape and provide seamless omnichannel support to meet rising service expectations
Align staffing to match the ebb and flow of retail demands, from peak seasons and promotional rushes to daily operations and quiet periods
Improve customer lifetime value at every stage of the buying journey with agents who understand your products and represent your brand
With 8,000 agents dedicated to the industry, Foundever helps top retail apparel, luxury, CPG, grocery, food and beverage organizations, and more deliver effective customer service and increased revenue generation across all touch points.
+70
clients
8,000
agents
70
locations
28
countries
About Foundever™
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX. Sitel Group and SYKES are now Foundever.
Get to know us at www.foundever.com and connect with us on LinkedIn, X, Facebook and Instagram.